SEATTLE, WA — Goodbill, a pioneer in hospital cost containment, is proud to announce that Concierge, an Oklahoma-based third-party administrator specializing in self-funded and level-funded plans, has adopted Goodbill’s innovative hospital savings solution. This move positions Concierge at the forefront of healthcare innovation, offering its clients significant savings on hospital visits.

By integrating Goodbill’s technology-driven solution, Concierge is set to deliver meaningful cost reductions for both health plans and their members, reinforcing its commitment to providing savings, excellent service, and an exceptional member experience.

Patrick Haig, CEO of Goodbill, expressed his excitement about Concierge’s decision: "We're super excited to welcome Concierge as a client. Their choice to utilize our hospital savings solution speaks volumes about their commitment to innovation and driving real savings for both clients and members. They know there's not a second to lose when it comes to saving money and helping their clients be the best fiduciaries possible."

"They know there's not a second to lose when it comes to saving money and helping their clients be the best fiduciaries possible," Haig said.

Todd Archer, President of Concierge, commented on their decision to integrate Goodbill’s solution: "At Concierge, we constantly strive to enhance the value we offer our clients. Adopting Goodbill’s hospital savings solution allows us to tap into buried savings and deliver responsive service to our clients. This also aligns perfectly with our mission to provide creative excellence by delivering simple and cost-effective solutions."

"Our decision is a testament to the value of the Goodbill program and our mutual dedication to innovation and being good stewards of our client’s plans," he added.

"Adopting Goodbill’s hospital savings solution allows us to tap into buried savings and deliver responsive service to our clients," Archer said.

A timely solution for rising costs

As healthcare costs continue to rise, pinching both employers and employees, Concierge’s adoption of Goodbill’s solution offers clients unparalleled transparency and cost control. Goodbill savings solution tackles savings from every angle, helping plans and members:

• Tap into 501(r) discounts available at most hospitals. 501(r), a financial assistance requirement at nonprofit hospitals, can lower both the plan and member responsibility. Eligible members can get up to 100% off their patient responsibility.
• Enhance claim reviews with real visit data. Goodbill leverages the member’s medical record to conduct line-by-line coding and clinical reviews of charges. Goodbill has integrated with the digital patient portals at more than 2,500 hospitals to retrieve medical records within seconds.

Members help unlock unique savings

In contrast to other solutions, which rely on requesting records from the hospital, Goodbill engages members directly for information, enabling faster turnaround times. Members provide household income data to power 501(r) discount screening, and medical record access to power claim reviews. Goodbill blends smart automation and human support to make the member experience as seamless and painless as possible. Each member gets assigned a personal Goodbill member concierge, who is available round-the-clock by phone, email and text.

For more information about Goodbill and its innovative healthcare savings solutions, visit goodbill.com. To learn more about Concierge and its customized plans and services, visit ctpa.com.‍

Media Contact:

‍media@goodbill.com